DC Department Supervisor
Monitors activities to ensure the proper paperwork flow, consolidation of product and the locating of missing merchandise to enhance customer satisfaction by reducing irregularities.
Identifies and recommends needed changes to department manager and/or operations manager on the standardized processes for the functional area.
Coordinates and monitors operations within the functional areas to ensure performance production rates are consistent with business plan and pattern, reducing irregularities and damages.
Promotes safety in work processes and associate performance by supporting company and/or facility safety programs by educating associates, and by ensuring a generally safe work environment.
Hires, orients, trains, evaluates, recommends pay increases and develops associates.
When necessary carries out disciplinary actions or recommends termination of employment.
Establishes sound process improvement initiatives that drive year over year improvement.
Assists in dealing with associate relation issues that arise in the assigned functional areas.
Maintains inventory accuracy and control.
Supervises daily activity of hourly associates.
Assigns work and monitors productivity to ensure high standards of quality, accuracy, housekeeping, merchandise damage minimization and safety.
Works to maintain high level of associate morale and recognition.
Responsible for training new associates.
Provides coaching and feedback to hourly associates.
Performs evaluations of hourly associates.
Evaluates staff to coach and counsel based on factual data and subjective observations.
Provides personal counseling and coaching to associates regarding job performance, methods of performing job tasks and safety.
Investigates errors in order to determine the cause and recommends corrective action where needed.
Helps determine staffing needs for optimum department operations.
In conjunction with the department manager, carries out disciplinary actions as appropriate.
Ability to physically access all areas of working environment that he/she is responsible for to observe operations, observe associates, instruct in methods of operation, and assess needs.
Flexibility to work variable shifts.
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